sean_yun's profile

New Poster

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1 Message

Thu, Nov 7, 2019 11:00 PM

My X1 box is too noisy

I just received a new X1 box after renewing my 2 year contract.

The new box is huge and very loud.

The fan spins even after being turned off, which doesn't make any sense.

Can I get a new model or any other model with doesn't have the fan noise?

 

I'll be happy to use the old box (I didn't return yet) which doesn't have DVR, for I don't use DVR at all.

 

 

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Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

2 y ago

Your new X1 dvr may be new to you but it’s not new. You can either swap it at your local service center, have a tech out or have a replacement shipped out to you

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