Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
Hello @user_2rdt2q! Thanks for taking the time to reach out to our Digital Care Team on Forums. We appreciate you being a customer with us and my team is here to support you. The information
@BruceW provided about our Voice Assistance options/features is correct. He also provided some very helpful links to help with turning those features on/off.
Please let us know if this helps or not. Thank you!
BruceW
Gold Problem Solver
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26.7K Messages
2 years ago
I don't believe their TV service has anything called "voice assist". They do have "Audio Description" and "Voice Guidance".
Please see https://www.xfinity.com/support/articles/video-description and/or
https://www.xfinity.com/support/articles/x1-voice-guidance and/or
https://www.xfinity.com/support/articles/x1-accessibility-settings-menu
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityAmira
Official Employee
•
4.4K Messages
2 years ago
Hello @user_2rdt2q! Thanks for taking the time to reach out to our Digital Care Team on Forums. We appreciate you being a customer with us and my team is here to support you. The information
@BruceW provided about our Voice Assistance options/features is correct. He also provided some very helpful links to help with turning those features on/off.
Please let us know if this helps or not. Thank you!
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