Hi there, @user_of2z0a Thank you so much for reaching out to us on this forum regarding not being able to control your TV with your Xfinity remote. If your TV won't turn on with your Xfinity remote, try checking the remote's battery, making sure the TV and TV box are powered on and ensuring the remote is properly paired to control your TV.-Richard
XfinityRichard
Official Employee
•
1.8K Messages
1 month ago
Hi there, @user_of2z0a Thank you so much for reaching out to us on this forum regarding not being able to control your TV with your Xfinity remote. If your TV won't turn on with your Xfinity remote, try checking the remote's battery, making sure the TV and TV box are powered on and ensuring the remote is properly paired to control your TV.-Richard
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