Visitor
•
1 Message
My TV is not coming on. Red light is coming on but nothing comes on. I put in new batteries in remote.
My TV is not coming on. The remote just got new batteries, but didn't help, Light does come on but the TV does not come on. Is Xfinity working somewhere near my house?
XfinityMarshante
Official Employee
•
1.1K Messages
2 days ago
Hello @user_e0z7b0, thank you for taking the time to leave a post. Sorry to hear you’re having trouble turning on your TV with the Xfinity remote, which can definitely be frustrating, especially when you’re ready to relax and enjoy a favorite show. I understand how inconvenient that is. To help narrow this down, are you able to power the TV on using the power button directly on the TV itself or by using the manufacturer's remote?
0
0