xploded's profile

New Poster

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3 Messages

Monday, June 22nd, 2026 8:37 PM

My service is out

No tv or internet unable to open the app to report it. 

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Official Employee

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2.8K Messages

5 days ago

Good afternoon @xploded, and thank you for reaching out and sharing your experience through our official Xfinity Forums Community support page - we appreciate it.

 

We’re sorry to hear that your service was down. Our systems should now be back up and running following a brief interruption due to a system update.

 

If you’re still experiencing any issues, please let us know, and we’ll be happy to take a closer look and help troubleshoot further.

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