Sorry to hear your service is not working, and only one channel is working. Can you provide more detail on this issue, so we can assist? What services do you have? For example, X1, Xumo, or NOW? Do you have internet service with us as well? Please provide details on the troubleshooting steps you've already taken.
XfinityThomasC
Official Employee
•
2.4K Messages
7 days ago
Hello, @user_v0r4na
Sorry to hear your service is not working, and only one channel is working. Can you provide more detail on this issue, so we can assist? What services do you have? For example, X1, Xumo, or NOW? Do you have internet service with us as well? Please provide details on the troubleshooting steps you've already taken.
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