Skip to main content
user_1qbppq
1st Topic
1st Reply
1st Like

19 Messages

10/15/2026 2:28 AM

My scheduled recordings are missing

Here we go again.   Northeast Florida.    All of my scheduled recordings are missing on my tv and internet the app.  

Question

 • 

Updated 

48 minutes ago

109

2

Oldest First
Selected Oldest First
user_geu9h3

Visitor

 • 

1 Message

1 month ago

Yeah, mine, too. Seems like everything stopped recording around 9:30 pm even though the red light is on. And I have only 1 recording scheduled for the next two weeks, wonder why that one got through.

I don’t remember this ever happening before, but it’s always something. 

2

0

user_1qbppq

19 Messages

I record a lot of series recordings.   All of them are missing.   This happens at least twice a year.  It's a system issue so syncing your dvr or resetting your system or customer service will not fix it.  

Like

Reply

1 month ago

0

XfinityBenny

Official Employee

 • 

1.8K Messages

@user_geu9h3 The recordings restored for the Original Poster. Did they restore for your library? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Like

Reply

29 days ago

0

user_1qbppq

19 Messages

1 month ago

My scheduled recordings are back.

2

0

XfinityJeffB

Official Employee

 • 

966 Messages

Hello user_1qbppq, thank you for reaching out here in our Xfinity Community forum. I am happy to hear your recordings are back. While we're here, do you have any other questions or concerns we can assist you with?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Like

Reply

29 days ago

0

user_qpxco9

Visitor

 • 

1 Message

The “scheduled” option is missing from the app! How do I check what is scheduled remotely?

Like

Reply

48 minutes ago

0

forum icon

New to the Community?

Start Here