Same here. Im in Florida. I was on the phone for an hour with technical support and he told me to return my box to Xfinity and get a new one. This happened 14 months ago and the guy at the store told me it was a system error. I'll see what they tell me tomorrow morning
I am located in Northeast Florida and having the same problem. I've tried several things including pulling the plug, a DVR Sync, a System Refresh, etc. Nothing has helped.
I don't know if it's related, but Wednesday evening I received a notification that there was a "service interruption" that is now, supposedly, resolved. This was about the time that all my Scheduled Recordings disappeared.
user_r2yzet
Visitor
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2 Messages
19 hours ago
Having same issue! Scheduled recordings have disappeared. Showing recording conflicts on them too.
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pollybungay
Visitor
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3 Messages
19 hours ago
Same issue! Anyone getting resolution?
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Doug-H
Contributor
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41 Messages
16 hours ago
Glad others having issues... The inept support people are clueless..
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user_04ity9
Visitor
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1 Message
7 hours ago
Same here! Northeast Florida area, hope they figure this out soon.
Started yesterday evening.
(edited)
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user_1qbppq
10 Messages
7 hours ago
Xfinity store told me it is a system issue. Im thinking that if people notify customer service it will be fixed faster.🙅
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CL7
Visitor
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1 Message
21 minutes ago
I am located in Northeast Florida and having the same problem. I've tried several things including pulling the plug, a DVR Sync, a System Refresh, etc. Nothing has helped.
I don't know if it's related, but Wednesday evening I received a notification that there was a "service interruption" that is now, supposedly, resolved. This was about the time that all my Scheduled Recordings disappeared.
I can't schedule/re-schedule any recordings.
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