Visitor
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4 Messages
My new Samsung Samsung 65" Class - Q72D Series - 4K UHD QLED LCD TV will not connect to my xg1v4-a cable box
My new Samsung Samsung 65" Class - Q72D Series - 4K UHD QLED LCD TV will not connect to my xg1v4-a cable box.
Using this hdmi cable
BIslander
Problem Solver
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492 Messages
10 days ago
Won't connect? Does that mean you don't get picture and sound from the DVR to the TV?
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BIslander
Problem Solver
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492 Messages
10 days ago
Lots of basic troubleshooting questions. How are you connected between the box and the TV? Does the same thing happen on all TV inputs? Do you have another device like a disc player or streaming box you can connect to the TV to see if it gets picture and sound?
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BIslander
Problem Solver
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492 Messages
10 days ago
That HDMI cable is more than fine. Any sign of life on the cable box like a light when you power it up? If so, and you don't get any output to the TV screen, it's likely a broken box or the HDMI inputs on the TV don't work. Can't tell which without another device to plug into the TV.
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