Hi there, @user_zc6obz! You are at the right place for further help with your TV box. We want your service working flawlessly! Are you seeing any lights on the TV box? Have you already checked the power cable and that the strip or outlet is plugged into is working?
XfinityRay
Official Employee
•
4.1K Messages
4 hours ago
Hi there, @user_zc6obz! You are at the right place for further help with your TV box. We want your service working flawlessly! Are you seeing any lights on the TV box? Have you already checked the power cable and that the strip or outlet is plugged into is working?
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