Visitor
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1 Message
Multiple Xfinity IDs from past addresses, need to consolidate to one
I have multiple Xfinity IDs from the various addresses I’ve lived at over the past years. I am currently unable to log in successfully with any of them. I’ve tried the Xfinity chatbot but can’t get connected to a live representative without signing in, which is just what I can’t do. I need to talk to a live person — please help. None of the provided categories are accurate so I chose TV.
XfinityBenny
Official Employee
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988 Messages
13 minutes ago
@dlhorowitz Thanks for adding a post. Usernames can add up, but you can find the active one for your current account with the steps here https://www.xfinity.com/support/articles/how-to-change-your-username.
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