Hey there, @user_79ae7d. We'd be happy to help with getting a tech appointment set to have a tech out if needed. Feel free to send us a DM with your name and address. :)
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the “chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
Hi there @user_9081bf Thanks for taking the time out of your day to reach out to Xfinity on Forums! We can certainly take a look at how much it would cost to get our Expert techs out there.
To get started, and to locate the account, please send our team a direct message with your full name and full address. Thanks!
To send a "Direct Message" message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Rustyben
Expert
•
24.6K Messages
3 years ago
An official employee will help you here. Have you considered a wireless set top box or roku/fire stick which do not need a coax cable?
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CCKorie
Problem Solver
•
1.1K Messages
3 years ago
Hey there, @user_79ae7d. We'd be happy to help with getting a tech appointment set to have a tech out if needed. Feel free to send us a DM with your name and address. :)
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the “chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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0
user_9081bf
Visitor
•
1 Message
3 years ago
What is the cost to move a cable modem/outlet to another room in my home?
1
0