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user_ma6v1
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8 Messages

Wednesday, March 4th, 2026 6:38 PM

MLB.TV not showing up in ESPN.APP on X1

I purchased the MLB.TV subscription through ESPN and it shows up in the IPad ESPN app and on the ESPN web site. If I go into the settings/subscriptions on the X1 ESPN app it shows that I have MLB.TV but its not showing up on the Home page of the ESPN app.

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XfinityMartyR

Official Employee

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3K Messages

14 days ago

 

user_ma6v1 Thanks for reaching out! I would recommend restarting the X1 TV box so the entitlements in the app can refresh. 

 

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user_nhwp67

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@XfinityMartyR​ that doesn’t work. Was on the phone with a Xfinity representative and it did nothing.  Very frustrating!  

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7 days ago

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user_ma6v1

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@XfinityMartyR​  yea, I’ve done that multiple times and it still doesn’t show up. 

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7 days ago

XfinityAlyssaA

Official Employee

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2.5K Messages

I understand where your frustrations are coming from @user_nhwp67 and am sorry to hear that restarting your X1 box did not help. Have you tried force closing and relaunching our ESPN app or logging out and back in? What steps did the phone rep have you attempt

 

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5 days ago

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user_nhwp67

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7 days ago

I am having the same issue!  Having contacted MLB, ESPN, and then Comcast, nobody can figure this out. I can watch MLB.TV on my phone, but not through my TV on Xfinity through the ESPN app on there now that I got the ESPN Unlimited added. 

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