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user_ma6v1
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8 Messages

Wednesday, March 4th, 2026 6:38 PM

MLB.TV not showing up in ESPN.APP on X1

I purchased the MLB.TV subscription through ESPN and it shows up in the IPad ESPN app and on the ESPN web site. If I go into the settings/subscriptions on the X1 ESPN app it shows that I have MLB.TV but its not showing up on the Home page of the ESPN app.

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XfinityMartyR

Official Employee

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3K Messages

19 days ago

 

user_ma6v1 Thanks for reaching out! I would recommend restarting the X1 TV box so the entitlements in the app can refresh. 

 

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user_nhwp67

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4 Messages

12 days ago

I am having the same issue!  Having contacted MLB, ESPN, and then Comcast, nobody can figure this out. I can watch MLB.TV on my phone, but not through my TV on Xfinity through the ESPN app on there now that I got the ESPN Unlimited added. 

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user_633m2e

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I too have the same issues. I can watch the MLB package on my I pad but not on my tv with the Xfinity cable box. The employees in the Xfinity store and phone support are clueless! Yes I have the ESPN Unlimited streaming app. 

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7 days ago

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XfinityRaul

Official Employee

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2.6K Messages

@user_633m2e Thank you for making us aware you're also having this same issue with the MLB games not working with the cable box. I would be more than happy to help figure out a solution to this problem you're experiencing. So that we don't go over something you've already done, can you please share with me what troubleshooting steps have you completed on your own? Have you by any chance used the Xfinity app to reset the cable box? How about a power cycle, have you tried that?

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5 days ago

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user_b6a281

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4 hours ago

Is there any update on solving this problem? I have the same issue - purchased MLB.TV can see it everywhere but in the Espn Unlimited app through Xfinity. Tried all the resets, restarts, logout, login and nothing works. Spent 30 minutes with an Espn rep and he had no luck either. Is Xfinity able to provide any solution yet?

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user_nhwp67

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4 Messages

Nobody at Xfinity has any idea what’s wrong.   Very frustrating!  Hopefully we get some answers soon, it’s Opening Day!

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38 minutes ago

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