user_lydobx Thank you for reaching out! I am sorry to hear that you are having problems accessing your Extra Innings program. I know how important it is to have access to your favorite games! I would love to assist you further with this. Please send us a direct message for help.
XfinityAbby
Official Employee
•
25 Messages
8 days ago
Hello,
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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