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Saturday, April 5th, 2025 6:50 PM

MLB extra innings

My extra innings program doesnt work and phone line is busy when I try to call. Been 3 days now

Official Employee

 • 

25 Messages

8 days ago

Hello,

 

user_lydobx Thank you for reaching out! I am sorry to hear that you are having problems accessing your Extra Innings program. I know how important it is to have access to your favorite games! I would love to assist you further with this. Please send us a direct message for help. 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

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