JoH2's profile

New Poster

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13 Messages

Friday, August 8th, 2025

Missing drop down

When, oh when are you guys gonna bring back the drop down that shows the separation of the DVR boxes??? I was told it was coming back in May and it’s still not there!

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Expert

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113.3K Messages

1 month ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the TV help section for assistance. 

New Poster

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13 Messages

This is an equipment issue so I don’t understand why my topic keeps getting moved around. I don’t care where it goes so long as I get a [Edited: "Language"] answer!

(edited)

Official Employee

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506 Messages

1 month ago

Thank you for getting this post moved over EG, and hello JoH2 👋 I definitely understand how frustrating it is to have a feature you relied on disappear and appreciate you bringing your concerns to our community! At this time our engineering team that handles our device features is still evaluating this feature among others for future implementation, and while we don't have a timeline to share on when this could return, we'll be sure to pass this feedback along to them for their consideration 👍

Please let us know if you have any questions!

New Poster

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13 Messages

@XfinitySeth​ 

thank you! The sooner, the better!, Please   This was a very valuable valuable tool that is now been missing since early spring and I’d really like it if it could be brought back. It’s very time-consuming to sort through the recordings and the scheduled ones to find mine. Thanks for understanding and keep us/me posted  

New Poster

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13 Messages

I have a case number if it helps:  198336035

New Poster

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13 Messages

30 days ago

I have a case number if it helps:  198336035

Official Employee

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2.4K Messages

Thank you for clarifying things, @JoH2. I do not recognize the format of that case number. Can you tell me a little more about what that was for?

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