U

Visitor

 • 

1 Message

Thursday, November 24th, 2022 7:12 PM

Closed

Missing channels from 2 TV’s today

I’m able to view certain channels by selecting a category like sports, then navigating to ESPN. But it won’t shows anything that says “In Home.”

please help! We want to watch Thanksgiving football!

Visitor

 • 

2 Messages

2 years ago

My channels are finally back. I clicked RESTART in the TOOLS section. Click the A button on your Xfinity remote to locate TOOLS > RESTART. It seemed to have fixed the issue for me. I also got in touch with a different Xfinity Agent through the Chat feature on the Xfinity App and they said they had to update my Firmware. Hope this helps. 

Contributor

 • 

473 Messages

2 years ago

Hi there @user_121462 Thanks for taking the time out of your day to reach out to Xfinity on Forums! We are truly sorry that you were experiencing issues with the Stream app on thanksgiving. Did you still need help with this?

forum icon

New to the Community?

Start Here