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cambridge
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Contributor

 • 

62 Messages

Fri, May 22, 2020 7:00 AM

Mini Guide behavior

For xfinity TV x1 box, there is a setting to select your default view. I set this to be my Favorites. But when I Arrow Right to the Mini Guide, I often see channels that are not in my Favorites.

 

If I press Guide Guide, the listing (limited to Favorites) is correct but the Mini Guide doesn't reflect default Guide...except sometimes it does. It's inconsistent so it's difficult for me to think this is intentional and not a bug.

 

I would prefer to see the same channels in the Mini Guide that I see in my guide (not Fox, not Spanish).  I replaced the box but the behavior is till the same.

Responses

Official Employee

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110 Messages

1 y ago

That is expected behavior, Mini Guide is separate from the Guide.  Only the guide has the filter capability.  Its a good idea and I can bring it back to the team. 

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cambridge

Contributor

 • 

62 Messages

1 y ago

thank you for the reply.  Customer support  doesn't know this is expected behavior.  I would not have ordered a new box and had to return the "defective"  one

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