Max

@XfinityBenny​ no I cannot see HBO content.

@user_7nt1x2 Thanks for checking! Hmm, do you have another way to confirm you have HBO subscribed to your service, like on a cable box/tv? If not, we'll have to make sure you have Max added as a service to stream successfully. 

HBO is working on my television through my TIVO with my Comcast card installed. 

MAX said my subscription through my provider expired on 17 December 2023.

@user_7nt1x2  Got it, and thanks for double checking! Okay this is more than a log in concern, and we should check the account. That will ensure we get you streaming again asap. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

Let me know if you have any questions.