Problem Solver
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359 Messages
Max - No HDR/Dolby Vision/Atmos
This just happened in the last few days. My Max account is part of my Xfinity package. I have always gotten 4K HDR/DV/Atmos on Max content with those features. That stopped a few days ago. I haven't had any luck getting info from Max, so I am asking Xfinity. Bulletinboards that I frequent are suggesting that this is affecting people who get Max through 3rd parties like Xfinity and AT&T.
Any idea what is going on with this?
Accepted Solution
BIslander
Problem Solver
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359 Messages
1 year ago
It's fixed this morning. Others with Xfinity and AT&T are also reporting those features are back.
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Tek
Problem Solver
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847 Messages
1 year ago
Same issue here. Glad to hear it is fixed.
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BSTNFAN
Contributor
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20 Messages
1 year ago
What are you using to get the 4K Max? I'm upgrading to 4K Xfinity boxes and was hoping to access 4K Max through them.
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