New Poster
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11 Messages
MAX Free This Week?
If MAX is Free This Week to everybody, why would we still have to "Subscribe", "Connect Your Provider" or "Sign In"?
New Poster
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11 Messages
If MAX is Free This Week to everybody, why would we still have to "Subscribe", "Connect Your Provider" or "Sign In"?
Andyr1
Gold Problem Solver
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7.9K Messages
12 days ago
The channel itself is not free. Only select titles. See this Xfinity link:
https://www.xfinity.com/hub/free-tv-movies/free-tv-week
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Redtailhawk1
New Poster
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11 Messages
12 days ago
So, if it says "MAX/HBO", it's free without strings. But if it just says "MAX", it's got strings attached. We subscribe to HBO from Comcast, and are told that MAX is included; we shouldn't have to go through the "Subscribe/Connect" baloney to see something that's on MAX. Thought we'd be able to do that on this "free" week. The last time a Free This Week channel required subscribing or connecting to the provider ordinarily, it wasn't necessary during that week.
We'll just stay with our HBO channels and HBO OnDemand and forget MAX. It's not worth the bother.
Thanx for the info.
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user_z9f98f
1 Message
12 days ago
If Max is free on Comcast this week.. where's Salem's Lot
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Andyr1
Gold Problem Solver
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7.9K Messages
11 days ago
And again, it is only select titles. These are just teasers to entice you to subscribe to the full Max. Not too different than some services putting the first episode of a new season on their YouTube channel.
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Redtailhawk1
New Poster
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11 Messages
11 days ago
You are absolutely right, Andyr1, about the "teaser" aspect. But we already subscribe to HBO, and since our account includes MAX, we don't need to be teased. Since MAX used to be viewable without the "Subscribe"/"Connect" nonsense, I just can't see doing it now. Haven't seen a thing on MAX only that makes it worth it.
I appreciate your replies.
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XfinityEmilyB
Official Employee
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1.7K Messages
10 days ago
@Redtailhawk1 Thank you for reaching out so we can help with your MAX subscription. All HBO Max subscribers have access to Max. When MAX replaced HBO, they transferred your profiles, watch history, and billing info. Your HBO Max app may have automatically updated to Max already. If not, when you open the HBO Max app, you'll be prompted to download the Max app. Then, just login using your email address and password.
What happens when you open MAX and sign in with your provider?
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