SH88's profile

New Poster


1 Message

Sun, Dec 13, 2020 4:00 PM

Many channels are pixilating in the last couple weeks

Has any one found many channels pixilating recently?  This is a recent issue for me in the last couple of weeks.  Seems intermittent, but still annoying given the cost of service.  Checking the signal on the system shows all is good.  This is happening on the main box as well as two secondary ones.  Located in Grand Blanc, MI.



Diamond Problem Solver


25.9K Messages

6 m ago

Checking the signal on the box is only showing you that the internal modem is fine, not individual channels and frequencies. Think about having a tech out to check on things

Official Employee


2.9K Messages

6 m ago

Greetings, @SH88! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you are having issues with your cable services. We would like to have a closer look at this and see what we can do for you. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New to the Community?

Start Here