Contributor
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424 Messages
MANUAL RECORDING GONE
I used to be able to set a specific day/channel/time and duration by going to the guide, selecting the channel from the first column, and getting a RECORD option. You’d scroll the date and time set a recording.. Now that feature no longer seems to be available. Is this something you’re seeing too? Thanks
XfinityJeffB
Official Employee
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659 Messages
10 hours ago
Hello LeeSoFL, thank you for reaching out here in our Xfinity Community forum. We appreciate your time, and I will be happy to assist you. I have not seen that issue before. When I want to schedule a recording, I move to the show or movie I want to record, and just press the red dot button. Have you tried that?
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binaural2000
Contributor
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50 Messages
7 hours ago
It’s an ongoing issue that has been happening for a month now. If you look back, I created a thread about one month ago about it. And many others have started new threads too.
A lot of employees have no idea what we are talking about, some claim that manual recording has been taken away for good, and many others including those answering in my thread claim it is a known issue with tickets open that their engineers are still working on and it will come back at some point. So who knows what is really going on as we hit the one month mark.
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