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Thursday, September 19th, 2024

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Main DVR box works, 2 satellite boxes getting RDK-10000 errors after daily update (X1 service)

I'm told there is an outage in the area that I may be a part of but...my main DVR box is working fine yet my two small satellite boxes are getting RDK-10000 errors. This has been happening since the boxes did their daily update early this morning. I've tried tightening cables, rebooting, etc. and still neither satellite box will connect.

I do not have xfinity internet so my satellite boxes must connect via MoCa.

How is it possible that my problem is related to an outage in the area if my main DVR box is working as it should?

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