Loud Fan Noise

Question

I am a new customer. I have a problem with the X1 TV box's fan making a loud high pitched noise. After googling this I see the only recourse is to get a new box. So after trying to find a way to do this and not finding one I came here. Does anyone know what the process is for getting this replaced.

Thanks

CCAndrew · Answer

The quickest is to swap it at your local service center or call in and have one shipped

Memphis4040 · Answer

I looked all over the website trying to find that phone number, would happen to have it ? or a link that would direct me to help. I live in Oakland CA. Thanks for the reply

ComcastAmir · Answer

Hello Memphis4040, the information that CCAndrew shared is correct. The best way to resolve this issue is to swap the box out for a new one at your local service center. To locate a Comcast service center near you please click on this link.

X1

Memphis4040

Loud Fan Noise

Responses

CCAndrew

Memphis4040

ComcastAmir

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