Memphis4040's profile

New Poster

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2 Messages

Wed, Dec 2, 2020 11:00 AM

Loud Fan Noise

I am a new customer. I have a problem with the X1 TV box's fan making a loud high pitched noise. After googling this I see the only recourse is to get a new box. So after trying to find a way to do this and not finding one I came here. Does anyone know what the process is for getting this replaced.

 

Thanks 

 

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

7 m ago

The quickest is to swap it at your local service center or call in and have one shipped

New Poster

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2 Messages

7 m ago

I looked all over the website trying to find that phone number, would happen to have it ? or a link that would direct me to help. I live in Oakland CA.

 

Thanks for the reply

ComcastAmir

Official Employee

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6.3K Messages

7 m ago

Hello Memphis4040, the information that CCAndrew shared is correct. The best way to resolve this issue is to swap the box out for a new one at your local service center. To locate a Comcast service center near you please click on this link

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