New Poster
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2 Messages
Loud Fan Noise
I am a new customer. I have a problem with the X1 TV box's fan making a loud high pitched noise. After googling this I see the only recourse is to get a new box. So after trying to find a way to do this and not finding one I came here. Does anyone know what the process is for getting this replaced.
Thanks
CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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Memphis4040
New Poster
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2 Messages
5 years ago
I looked all over the website trying to find that phone number, would happen to have it ? or a link that would direct me to help. I live in Oakland CA.
Thanks for the reply
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CCAmir
Gold Problem Solver
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7.2K Messages
5 years ago
Hello Memphis4040, the information that CCAndrew shared is correct. The best way to resolve this issue is to swap the box out for a new one at your local service center. To locate a Comcast service center near you please click on this link.
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