New Poster
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1 Message
Loud commercials
It seems very odd that Xfinity cannot control the loud commercials after watching a program with a commercial appears and it’s super loud. Their company doesn’t realize what’s going on
New Poster
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Responses
Rustyben
Expert
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24.1K Messages
10 m ago
that is not how any of this works. there is no control room etc. what you see is what the networks and production (commercials) facilities create as a final production. the audio and video are delivered unchanged from source to your set top box/TV.
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XfinityJoeB
Official Employee
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6.8K Messages
10 m ago
Hello BRAD_BERLIN. There are a number of reasons that an individual commercial may seem loud, at the end of a movie for instance when the credits are rolling, there's typically soft music playing and then when a commercial starts playing the voiceover may sound louder. We apologize for the inconvenience this may have caused you. Please let us know if you need any further assistance.
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