noelly's profile

Frequent Visitor

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12 Messages

Tuesday, October 17th, 2023 1:30 AM

Closed

Local Sports records on channel I don’t get

I program to record my LOCAL nhl team. The recording doesn’t tape because xfinity tries to record on some out of market channel, which of course I don’t get. I’m beyond frustrated. I don’t see where I can specify a channel but shouldn’t xfinity know to record a channel I actually get?  I’m ready to quit xfinity tv. Sports is one of the reasons I overpay for this lousy service?  Really??

Official Employee

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1K Messages

1 year ago

Hey there @noelly are you able to go to the guide and hit record on the game, on the channel you want to record it on? That should make it your default. 

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