Hello, @user_d0f14b. Thank you for taking time out of your day to contact us about your screen reception. Have you tried restarting the devices, reconnecting them to the WiFi, or sending signals to them in the Xfinity My Account app? The signals can be sent by going to the TV tab then selecting Troubleshooting.
Responses
ComcastRayana
Official Employee
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231 Messages
1 m ago
Hello, @user_d0f14b. Thank you for taking time out of your day to contact us about your screen reception. Have you tried restarting the devices, reconnecting them to the WiFi, or sending signals to them in the Xfinity My Account app? The signals can be sent by going to the TV tab then selecting Troubleshooting.
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user_58821e
Visitor
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2 Messages
8 d ago
I'm fighting the same battle, got you get it resolved?
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