Visitor
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1 Message
Live tv pixelating
Why does live tv pixelate but streaming and recordings play okay? Just changed from 1080p tv boxes to 4k boxes.
pixelating happens on multiple channels but seems to be only live tv.
Visitor
•
1 Message
Why does live tv pixelate but streaming and recordings play okay? Just changed from 1080p tv boxes to 4k boxes.
pixelating happens on multiple channels but seems to be only live tv.
XfinityAlyssaA
Official Employee
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2.6K Messages
3 hours ago
Good evening @user_5rpelv, and thank you for reaching out on our Community Forums with your pixelation issues. I see that you stated it is only happening on live TV but on multiple channels. We're happy to help run through some troubleshooting steps.
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