Live TV delay

I have a newer generation 4K DVR Model AX014ANC and 4K Mini. I also have the 1GB modem. Similar to other customers my broadcast for live tv is delayed by 45-50 seconds in comparison to other non-Xfinity customers. The odd thing is that the Xfininty stream app is also 45-50 seconds ahead of my box broadcast (also similar to other Xfininty customers). I have one additional 1080p box it that broadcast sounds like it's about 1 second faster than the main DVR and wireless 4k mini. Restarting the boxes does not fix the issue. I doubt Xfininty even considers this an "issue." And, this is not the same delay as television production broadcast use to censor. Again, if on the phone with friends with other providers, their conversation, broadcasts, messages, texts, etc. are all ahead of me by far. If this is just an Xfininty thing, please confirm rather than suggesting some phantom problem without an actual solution. 

Is there a solution to the delay or is this just an expectation for the service?