Live Sports Delay

Greetings. I ran a live sports test today. My dad, who has Satelite Direct TV, should have been behind Live Cable but was 22 seconds ahead of my Xfinity cable, which was two plays in football.

My other friend has YouTube TV, which is streaming, and he was 18 seconds ahead of me. It's hard to talk to family and friends during games and have notifications on because Xfinity is so delayed.

It was like this last footbalk season and nothing has changed.

Responses

U

user_uetydw

2 Messages

14 days ago

Hey xfinity… what’s the solution to the broadcast delay????

0

U

user_uetydw

2 Messages

14 days ago

And why does the audio cut out all the time as well? I feel like I’m back to cable tv in the 80’s which was better.

1

0

XfinitySheila

Official Employee

•

785 Messages

user_uetydw Hi there! I'd love to help.

To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

Please let me know if you have any questions or run into any problems.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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12 days ago

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X1

user_d6iddp

Live Sports Delay

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