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user_9dd20b
1st Topic

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2 Messages

Monday, January 10th, 2022 2:58 AM

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Line through red circle of series recording

Hello, does anybody know why the line through the first red circle of the series recording appears? It also does not record the show when this is there. There is plenty of space on my DVR. Also two other shows are recording later tonight and they do not have this issue. All shows being recorded are on your normal 2,5,7, 9 channels. 

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Updated 

3 years ago

3.1K

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user_f9b29b

Visitor

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2 Messages

3 years ago

I am having exactly the same issue 

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CCAbbie

Problem Solver

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1.4K Messages

@user_f9b29b Sorry to hear you are having this issues. This means the program is not going to record. May I ask what you are trying to record? This could mean you don't subscribe to the channel anymore, or you don't have space to record. 

I no longer work for Comcast.

3 years ago

0

cin3

New Poster

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2 Messages

what was the result of this issue, I also had this happen this morning and nothing was recording at the same time.  

3 years ago

0

tkm13us

Contributor

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25 Messages

I am also currently having the same problem

3 years ago

0

CCYvonne

Contributor

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340 Messages

Hello, @cin3 This symbols means that the recording has been canceled. If you need additional assistance with setting up your recordings please send us a DM.

 

You can send me a DM by following these directions: 

To send a direct message you may need to:

Click "Sign In"

Click the "direct message" icon

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

I no longer work for Comcast. 

3 years ago

0

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