B

Friday, April 11th, 2025 11:45 PM

Limiting Guide sub-levels and Reminders to only show the channels that you're subscribed to

This pertains to Sports in particular, but it may be an issue within other subheadings of Guide/.

Problem 1: I often get pop-ups for upcoming sports events. Some are  NOT teams that I have indicated are favorites. This is annoying!

Problem 2: When I get a pop-up for an upcoming sports event for a team that I have indicated is my favorite, it is often NOT on a channel that I've subscribed to, thus I eventually go to a prompt that says that I have to pay, a collective waste of time. Can't these pop-ups be limited to just the channels that I've subscribed to?

Problem 3: For the "On now" and "Upcoming," it would be nice if the broadcasts that are NOT on channels that you subscribe to are either: (1) Flagged as such, e.g. "Not subscribed to," which would seem easier to program, or (2) Are put in a separate section.

It would be nice if one could customize what sports one sees a Guide for, or probably easier, to prioritize them by your level of interest.

Official Employee

 • 

1.9K Messages

10 hours ago

@brifd1 Welcome to our community forum! These are great suggestions and I really appreciate you taking time out of your day to share your recommendations to make our services even better ❤️ You can check out your options to modify reminders here.

 

Have you heard about our awesome Xfinity Mobile deals? Xfinity Mobile is extremely simple, starting at just $40 for your first line of unlimited talk, text, and data. It's only $20 for each additional line to have unlimited talk, text, and data. That means if you have 3 lines of Xfinity Mobile you'll just be paying $80 a month :). How much does that save you in comparison to your current provider? You can compare to the rates you are paying now with our Savings Calculator.

forum icon

New to the Community?

Start Here