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Limiting Guide sub-levels and Reminders to only show the channels that you're subscribed to
This pertains to Sports in particular, but it may be an issue within other subheadings of Guide/.
Problem 1: I often get pop-ups for upcoming sports events. Some are NOT teams that I have indicated are favorites. This is annoying!
Problem 2: When I get a pop-up for an upcoming sports event for a team that I have indicated is my favorite, it is often NOT on a channel that I've subscribed to, thus I eventually go to a prompt that says that I have to pay, a collective waste of time. Can't these pop-ups be limited to just the channels that I've subscribed to?
Problem 3: For the "On now" and "Upcoming," it would be nice if the broadcasts that are NOT on channels that you subscribe to are either: (1) Flagged as such, e.g. "Not subscribed to," which would seem easier to program, or (2) Are put in a separate section.
It would be nice if one could customize what sports one sees a Guide for, or probably easier, to prioritize them by your level of interest.
XfinityEmilyB
Official Employee
•
1.9K Messages
10 hours ago
@brifd1 Welcome to our community forum! These are great suggestions and I really appreciate you taking time out of your day to share your recommendations to make our services even better ❤️ You can check out your options to modify reminders here.
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