Landline call history

@XfinityMatthew​ i tried both and neither one worked.

@user_z53zmd Please send us a direct message with your full name and the service address and we can take a deeper look at the account to figure this out for you. 

To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary 
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging 
Click the "New message" (pencil and paper) icon 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there 
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list 
- An "Xfinity Support" graphic replaces the "To:" line 
Type your message in the text area near the bottom of the window 
Press Enter to send it. 

It has been a month since I sent the message you requested and so far I've heard no response.

user_z53zmd My colleague Matthew responded just a bit after you made your initial post. We had asked if you could attempt to use the voice remote to ask "Show me my call history." or "Show me my caller ID."