New Poster
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2 Messages
Issue with Living room TV
Between 8 and 10pm nightly the Living room TV will freeze and then go to black. This has been going on for more than a week now. Even on a system check recommended by Xfinity it states bedroom TV online and status of Living room TV unknown. Something is wrong and needs to be addressed.
Tek
Problem Solver
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975 Messages
2 days ago
You may want to have your box replaced. It's odd it happens the same time all the time.
A tech visit would be the easiest option to get to the bottom of this.
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XfinityAlfonso
Official Employee
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2.5K Messages
13 hours ago
Hello TigerLily5 thank you so much for taking the time and reaching out here via our Xfinity Forums! Is the screen going fully black, or do you also see an error code or message? Our Xfinity Assistant can help with troubleshooting all devices in the home.
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