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Issue running MoCA adapters and having XFINITY TV box disconnect
Hi All,
I’ve been running 2 Screenbeam MoCA 2.5 adaptors on my home network and everything was running fine up until a few weeks ago. One of the TV set top boxes kept disconnecting from the XFINITY network, usually overnight. The box was old so I first swapped it out at the XFINITY store for a new one. Same issue. I then had a tech come out and look at the issue. He first thought that an old amplifier in the basement was the issue. He replaced this with a Commscope CSPM7G passive gateway. When he saw that I was using my own MoCA adaptors, he said that this was “no bueno” due to the fact that all the XFINITY devices now use MoCA to communicate with each other and that I would continue to have problems if I kept using the Screenbeam adaptors. Basically saying that I shouldn’t be using them. Sure enough, the one box keeps disconnecting overnight when the adaptors are running and won’t reconnect unless I unplug them. Is this really the case that I can no longer use my own MoCA adaptors? I experimented with changing the base frequency that the adaptors use and this seemed to help with the set top box disconnect issue but caused big speed degradations/outages over the MoCA/Ethernet setup. As I said, this setup was working fine for about a year. Can anyone provide any guidance on this issue?
Thanks.
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