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user_Ls2e9i
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Contributor

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77 Messages

Friday, November 10th, 2023 12:30 AM

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Is there a way to extend recording’s automatically on x1 Dvr?

All of our recordings seem to cut off the last minute or so of recorded shows.  When we remember we try to set the recording settings to extend a few minutes but sometimes we forget.  Is there any way to make that setting the default so all recordings will be extended 5 minutes?  

Question

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Updated 

1 year ago

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mombecker

Contributor

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20 Messages

1 year ago

Yes. It's available under the Record Options for the show. You can start earl and stop late. 

1

user_Ls2e9i

Contributor

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77 Messages

I’m aware of this for each show/series when the recording is set up.  But is there a way to set this as the default so whenever we set a new recording it automatically comes up as ending extended without us having to go into the option settings each time?

(edited)

1 year ago

0

XfinityKaren

Official Employee

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25 Messages

1 year ago

Thanks @Lsimon for using our forums to get assistance with your TV service. Are you by any chance referring to the Auto Pad Recording? 

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XfinityBenjaminM

Official Employee

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1.6K Messages

@Lsimon We would recommend going here (https://www.xfinity.com/support/articles/x1-modify-the-recording-time-of-a-program) it looks like this would need to be done by the program as we are not locating a setting that would apply to all.

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1 year ago

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user_Ls2e9i

Contributor

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77 Messages

@XfinityKaren​  - I just did a search on Auto Pad and was so happy because this is just what I was looking for!  Unfortunately when I found the setting on our DVR it was already set to on and had apparently been on for a long time.   So for some reason it's not working on our DVR as recent recordings are being cut off just short of the end.  

1 year ago

0

XfinityKaren

Official Employee

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25 Messages

Yay, I'm so happy that help! However, it didn't solve the issue. Is this happening with all channels or one in particular? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

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user_Ls2e9i

Contributor

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77 Messages

As far as I know, all channels.  

1 year ago

0

XfinityDilary

Official Employee

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1.8K Messages

Thanks for the update, @Lsimon. Are the affected recordings scheduled on the same channel back to back? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

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