U

Visitor

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2 Messages

Mon, Jul 26, 2021 1:45 AM

Is the Comcast Labs working (loading?) on the Xi6 Box?

Was working about 2-3 weeks ago on the two Xi6 4K wireless mini TV cable boxes I have. 

I went to check on it today and all I get is a screen display "Please Give Us a Moment" which remains on the screen indefinitely.

Same results on both of my boxes; so, not likely a box issue.

The Lab does work on the X1 main box.  You can select to display / not display low level alert.

Can someone check their Xi6 minibox and post back if it is working or not.

Thanks.

Responses

Visitor

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2 Messages

2 m ago

Comcast Labs "Low Signal" is not loading on the Xi6  box in the Western Division (Texas to Washington state).  Can anyone east of Texas see if the Comcast Labs "Low Signal" shows up on their Xi6 4K minibox?  Thank You.

XfinityChad2

Official Employee

 • 

145 Messages

2 m ago

That feature is not supported on Xi6 devices because they connect over WiFi.   The low signal feature is for devices connected via coax cable.  

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