Thanks for taking the time to reach out regarding your connection issues, I know how impactful service issues can be and I would love to assist. Can you provide more details on the issues that you are experiencing? Are you getting an error message? Are you unable to connect to the internet? Any details you can provide will help the community and I to assist you in getting to the bottom of the service issues.
Rustyben
Expert
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24.5K Messages
2 months ago
users here help with your X1 service. What issue are you having with your cable TV reception?
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XfinityMichelle
Official Employee
•
691 Messages
2 months ago
Thanks for taking the time to reach out regarding your connection issues, I know how impactful service issues can be and I would love to assist. Can you provide more details on the issues that you are experiencing? Are you getting an error message? Are you unable to connect to the internet? Any details you can provide will help the community and I to assist you in getting to the bottom of the service issues.
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