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Thursday, July 23rd, 2026 1:17 AM

Internet issue

Power outage resolved but TV not workinh

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Selected Oldest First

Official Employee

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1.3K Messages

2 hours ago

I'm so glad to hear that your power is back on, but I'm are incredibly sorry for the extra hassle of your TV not working right afterward @user_g0u9im! We know how frustrating it is to be without your TV, and we want to get you back to watching your favorite shows quickly. Could you give us a little more context? Are you trying to connect a smart TV to your Xfinity Wi-Fi, or are you having trouble with a Xfinity TV cable box?

 
 
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