Visitor
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1 Message
Internet in bedroom1
The tv comes on but cannot do anything it says it is not connected. I have unplugged it several different times and that hasn’t worked. The one in the living room is fine. Is this something you could send a signal to fix?
XfinityThomasB
Official Employee
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2.4K Messages
2 hours ago
user_6n5xg4 Good morning! There is a great option for troubleshooting in the Xfinity app. To run the troubleshooting steps in the app:
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