Visitor
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2 Messages
Intermittent Black Screen
I am having intermittent black screen issues. I had a tv technician check out my lg oled and he suggested d it was the cable box. I contacted 800-infinity and they ran diagnostics and they suggested a new hdmi. Note that the tv technician checked all three HDMI’s and found nothing wrong. Nevertheless I went to infinity store and picked up a new hdmi…no change. I believe I need a new cable box. Frustrated!
CCTimothyA
Problem Solver
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785 Messages
1 year ago
@user_5e9f2f Thank you for reaching out and bringing this to our attention. I can see how this would be frustrating. Did you have a chance to swap out the box?
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user_5e9f2f
Visitor
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2 Messages
1 year ago
Have a new box coming Tuesday…
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CCTimothyA
Problem Solver
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785 Messages
1 year ago
Great! We will follow up to see how things are going.
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