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Information about the Xfinity TV Remote app
The Xfinity TV Remote app was removed from the Apple Store and Google Play. However, if you have the app on your device, you should still be able to use it as you would normally (though you may need to refresh the app; to do so, simply close the app and then reopen it).
If you removed the app from your device, you may be able to use the Xfinity Web Remote for Xfinity X1, which is available on xfinity.com on any mobile device. The Web Remote has many of the same features that the TV Remote app does. Please note that the Web Remote is not compatible with Xumo Stream Box.
In addition, the Xfinity Voice Remote is available to new and existing Xfinity X1, Xfinity Flex, and Xumo Stream Box customers. You can order one to be shipped to you through Xfinity Assistant (accessory shipping and handling fee will apply). Or you can visit a local Xfinity Store to pick one up in person.
We apologize for any confusion and inconvenience and thank you for being an Xfinity customer.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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