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Thursday, February 19th, 2026 9:36 PM

Infinite 4K Notification Loop on Non-4K Hardware - Software Bug.

My non-4K X1 box is triggering a 'Watch in 4K' prompt on the USA channel. When I hit OK, it shows an error (XRE-03131), but then immediately re-triggers the 4K prompt again. This creates an infinite loop that makes the TV unusable. This is a logic bug in the X1 software—the hardware check should happen before the notification. Please escalate to the engineering team.

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