jjgustav's profile

Regular Visitor

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3 Messages

Tuesday, July 28th, 2026 7:02 AM

Inferior Xr15 remote

Many have voiced their opinion about the really poor design of the Xr15 remote compared to the Xr11. 

The buttons are too small, it's less comfortable to hold and use and the 'What did they say?' replay button is gone.

We all pay a small fortune for Xfinity service and should be provided with equipment that we prefer. 

Please strongly consider replacing the Xr15 with a modernised Xr11, keeping the same external design.

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Selected Oldest First

Official Employee

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3.6K Messages

3 hours ago

@jjgustav

Thanks for reaching out to us, we apologize for any inconvenience. Have you tried going to the local Xfinity store to see if they have any more of the XR11 remotes in stock?

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