Visitor
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3 Messages
Incorrect station video.
Fox TV commercials video play over the video of other channels...CNN. MSNBC ABC7 etc.
The audio of the correct station plays but I see video of a FOX TV commercial..
Has been happening for several months.
XfinityMarcos
Official Employee
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1.7K Messages
3 days ago
Hello user_e4bc84, thanks for visiting our Forum to get the help you need with that odd audio/video mix up. Have you gone through any troubleshooting steps on your end? That way we avoid any repeat steps. I do have a few clarifying questions to get us on the same page. Are you seeing this issue on multiple TV boxes, just one, or on the Stream app as well? Also, are there any error codes or messages displayed on the screen?
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