Thank you for reaching out over Xfinity Forums, @user_5feb61. @andyross is correct, if you remove cable services from your account you will no longer be able to use Xfinity Stream services to watch live programing.
However, we provide options for our internet only customers. Have you heard of the Xfinity Flex box? Using an Xfinity Flex box, you can watch Netflix, Amazon Prime Video, Hulu, thousands of free movies, shows and more — without switching apps or inputs. Flex offers one-stop search and control with the Voice Remote. Not to mention, the first Flex device is included at no additional cost for Xfinity Internet customers who don’t have Xfinity TV service. This might be an excellent option for your family.
If you have further questions or would like to make account changes, please don't hesitate to reach out to us. We are always happy to help.
Andyr1
Gold Problem Solver
•
8K Messages
4 years ago
If you cancel your TV service, you cannot stream Xfinity TV. You can still use Netflix and similar with your own streaming device or SmartTV.
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CCAnna
Problem Solver
•
874 Messages
4 years ago
Thank you for reaching out over Xfinity Forums, @user_5feb61. @andyross is correct, if you remove cable services from your account you will no longer be able to use Xfinity Stream services to watch live programing.
However, we provide options for our internet only customers. Have you heard of the Xfinity Flex box? Using an Xfinity Flex box, you can watch Netflix, Amazon Prime Video, Hulu, thousands of free movies, shows and more — without switching apps or inputs. Flex offers one-stop search and control with the Voice Remote. Not to mention, the first Flex device is included at no additional cost for Xfinity Internet customers who don’t have Xfinity TV service. This might be an excellent option for your family.
If you have further questions or would like to make account changes, please don't hesitate to reach out to us. We are always happy to help.
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