I want to keep my plan but get a 4k box.

I actually tried to talk to someone and was told that they had issues with my plan. we discussed some things but in the end, I found out I would be charged more than I currnetly pay for way less....Doesn't make sense to me.

If all I wanted to do was to get a 4K box, can that be done? If I NEED to purchase one because it would be a pain in the rear to send it to me, where would I get it?

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Responses

Rustyben

Expert

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24.6K Messages

5 years ago

@kdenso01 wrote:

I actually tried to talk to someone and was told that they had issues with my plan. we discussed some things but in the end, I found out I would be charged more than I currnetly pay for way less....Doesn't make sense to me.

If all I wanted to do was to get a 4K box, can that be done? If I NEED to purchase one because it would be a pain in the rear to send it to me, where would I get it?

you didn't mention what type of set top box you have now. if you are swapping for a non-4k DVR to a 4k it is the same price and signal (coax/hdmi) connection. Many Xfinity stores are opened for basically curbside service.

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CCAndrew

Gold Problem Solver

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25.9K Messages

5 years ago

If you’re going from Legacy to X1, there will be changes.

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X1

kdenso01

I want to keep my plan but get a 4k box.

Rustyben

CCAndrew

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