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vzince
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Regular Visitor

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4 Messages

09/15/2026 12:14 AM

I only have one channel

I had the multiviewox hooked up I unhooked it on the cables back into the box and all I get is channel 2 I have tried everything I've unplugged everything and waited a minute

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3 hours ago

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XfinityThomasA

Official Employee

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3.9K Messages

3 hours ago

 

Thank you for choosing Xfinity and for reaching out to us here for help with your missing channels, vzince! What happens when you change the channel? Is there an error code or message displayed? I wanted wanted to ask if you've performed an system refresh?

X1 System Refresh feature overview

 

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