Visitor
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1 Message
I need a new remote mine is broken
I need to get a new remote my is broken. they were going to send me one and I never received it?
Visitor
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1 Message
I need to get a new remote my is broken. they were going to send me one and I never received it?
XfinityAlfonso
Official Employee
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1.6K Messages
1 month ago
Hello user_nakrdp we're so sorry to hear this new remote hasn't arrived. WE'd love to help. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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skintime
Contributor
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288 Messages
1 month ago
I got new ones at the local Xfinity shop
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